Shin Kong Life Insurance Co., Ltd.
Profile
Shin Kong Life Insurance Co., Ltd. (SKL) was established on July 30, 1963. The company is guided by a corporate commitment to "benefiting humanity", the principles of "innovation, service, integrity and giving back to society", and a mission to make insurance coverage available to all. The company also has fostered a company culture emphasizing innovation, the preeminence of service quality, duty and compassion, and a commitment to making life better. After a half-century of development, SKL has grown as an international company with a nationwide network in Taiwan and expanding operations in mainland China. The company also has taken aim at the broader Asian and global markets with an ambition to become the best and most comprehensive global insurance company.
Products and Services
We provide a variety of value-oriented life insurance products and services, meeting clients’ different insurance needs and career planning goals.
Traditional life insurance, interest-sensitive policies, investment-linked policies, individual accident insurance, and individual health insurance and group insurance.
Awards and Honors
- 2020
- Awarded 1st place in the “Best Popular Brand”, and awards “Outstanding Enterprise”, “Best Product”, “Best Popular Brand” at the 17th National Brand Yushan Award
- Awarded “Best Business Growth Award and the Best Social Service Award” at Taiwan Financial Star
- Awarded “Annual Innovative Design Award and the Excellent Customer Satisfaction Award” at the 16th Golden Torch Award
- Awarded “Outstanding Performance Award” (2020 Annual Micro Insurance Competition held by the Financial Supervisory Commission (FSC))
- Awarded Sports Activist Awards in the “Promotion” and “Sponsorship” category (two Bronze Awards)(Sports Administration, Ministry of Education)
- Awarded Gold Award at the 22nd Trusted Brands Awards” (Reader's Digest)
- Awarded “High Distinction Award in the Most Well-Known Award”, and “Excellence Awards in the Best Salesperson”, “Best Claims Service”, and “Most Worth Recommendation” at the 8th Insurance Quality Awards
- Awarded the 9th Insurance Dragon and Phoenix Awards in the “Office Work” and “Sales Work” categories
- Awarded Silver Award in the “Travel Insurance” category of “Excellent Service Awards” (Reader's Digest)
- Awarded “2020 Best Insurance Company Digital Transformation Taiwan” (British Global Banking & Finance Review)
- Awarded CommonHealth Magazine’s “CHR Health Corporate Citizenship” (Silver Award)
- Awarded “Best Service Innovative Enterprise” and “Best Social Media Management Enterprise” (Customer Services Excellence Award (CSEA)), and rated as “Best Social Media Management Enterprise” (Greater China Contact Center Alliance (GCCA))
- 2019
- Awarded the 1st place in the “Best Popular Brand”, “Best Product” and another six awards at the 16th National Brand Yushan Award
- Awarded the Silver Awards of “Social Welfare and Care Excellence Award”, “Micro Insurance Promotion Excellence Award”, “Insured Service Project Excellence Award”, “Information Application Excellence Award”, “Talent Training Excellence Award”, and “Model Enterprise for Pay Raise in the Insurance Industry” at the 8th Taiwan Insurance Excellence Award
- Awarded “Best Social Service Award” and “Best Product Innovation Award” (Taiwan Financial Star)
- Awarded “Annual Innovative Design Award” and “Excellent Customer Satisfaction Award” at the 15th Golden Torch Award
- Awarded “Taiwan Corporate Sustainability Excellence Award”, “Corporate Sustainable Performance Award” for Creativity in Communication and Social Inclusion, and “Gold Award of the Corporate Sustainability Report Awards” (Taiwan Institute for Sustainable Energy)
- Awarded the 3rd place at Annual Micro Insurance Competition
- Awarded the two Bronze Awards in the “Promotion” category and the “Sponsorship” category at the Sports Activist Awards (Sports Administration, Ministry of Education)
- Awarded “Gold Award” at Trusted Brands Awards (Reader's Digest)
- Awarded “Best Social Responsibility Award”, “Best Insurance Education Contribution Award”, “Best Channel Strategy Award”, “Best Communications Office Award”, “Best Professional Consultant Award”, and “Best Insurance Achievement Award” at the 21st Insurance Faith, Hope, and Love Awards
- Awarded “Social Welfare Development Award” at Asia Responsible Enterprise Awards
- Awarded the High Distinction Awards in the “Most Well-Known Award”, “Best Salesperson”, and “Best Claims Service”, as well as the Excellence Award in the “Most Worth Recommendation” at the 7th Insurance Quality Awards
- Awarded the 8th Insurance Dragon and Phoenix Awards in the “Office Work” and the “Sales Work” categories
- Awarded “Top 10 Outstanding Enterprises” at the 19th Golden Peak Awards
- Awarded Gold Award of “Best Technology Innovation”, Bronze Award of “Best Customer Journey and Interface Design”, and the two Silver Awards of “Best User Experience (UX)” and “Best Digital Technology Application” at Digital Singularity Awards
- Awarded “Private Enterprise and Organization Green Procurement Award” among the 2019 outstanding private enterprises and organizations in promoting green procurement
- Awarded “Excellent Entity in Occupational Safety and Health”, “Excellent Personnel”, “Occupational Safety and Creativity Award”, and “Excellent Entity in Healthy Workplace Management” at the Taipei City Labor Safety Award
- 2018
- Awarded “Best Business Channel Award” and “Best Corporate Social Responsibility Award” at Taiwan Financial Star
- Awarded the Platinum Award of “Corporate Sustainability Report Awards”, “Top 50 Taiwan Corporate Sustainability Award” in the Financial and the Insurance Industries in the Corporate Comprehensive Performance Award, and “Social Inclusion Award” in the individual scoring item (Taiwan Institute for Sustainable Energy)
- Awarded “Best Popular Brand” and “Best Product” at the 15th National Brand Yushan Award
- Awarded “Micro-Insurance Sprint Award” and “Outstanding Performance Award”
- Awarded Silver Award in the “Promotion” category and Bronze Award in the “Sponsorship” category at the Sports Activist Award
- Awarded “Best Digital Innovation Award” at Insurance Excellence Awards
- Awarded “Best Social Responsibility Award”, “Best Insurance Education Contribution Award”, “Best Channel Strategy Award”, “Best Communications Office Award”, and “Best Professional Consultant Award” at the 20th Insurance Faith, Hope, and Love Awards, “SGS certification for ISO 20121 - Event Sustainability Management Systems”
- Awarded “Annual Innovative Design Award” and “Excellent Customer Satisfaction Award” at the 14th Golden Torch Award
- Awarded “Excellent Film” and “Best Creative Filming Awards” at the 2nd Golden Eagle Micro-Movie Festival
- Awarded “High Distinction Award” in the Most Well-Known Award, and “Excellence Awards” in the Best Salesperson, “Best Claims Service”, and “Most Worth Recommendation” at Insurance Quality Awards
- Awarded the 7th Excellence Awards of Insurance Dragon and Phoenix Awards in “Office Work” and “Sales Work” categories.
- 2017
- Awarded “Best Social Responsibility Award”, “Best Insurance Education Contribution Award”, “Best Channel Strategy Award”, “Best Integrated Communication Award”, and “Best Communications Office Award” at the 19th Insurance Faith, Hope, and Love Awards
- Awarded Gold Award of “Insured Service Project Excellence Award”, and Silver Awards of “Social Welfare and Care Excellence Award”, “Protection Insurance Promotion Excellence Award”, “Information Application Excellence Award”, and “Talent Training Excellence Award” at the 7th Taiwan Insurance Excellence Award
- Awarded “Best Financial Product Innovation Award” at Insurance Excellence Awards (Excellence magazine)
- Awarded “Top 10 Outstanding Enterprises of the Year” at the 18th Golden Peak Awards
- Awarded Gold Award of “Top 50 Taiwan Corporate Sustainability Report Awards”, and “Top 50 Taiwan Corporate Sustainability Award” in the Financial and the Insurance Industries (Taiwan Institute for Sustainable Energy)
- Awarded “Health Benchmark Award” of the National Outstanding Healthy Workplace (Ministry of Health and Welfare) Certified with Taiwan i Sports (Sports Administration, Ministry of Education)
- Awarded “Excellent Film Award” at the 2017 Taipei Golden Eagle Micro-Movie Festival
- 2016
- Awarded the 1st place at the 14th Global Views Five-Star Service Awards (Global Views Monthly)
- Awarded “Best Social Responsibility Award”, “Best Insurance Education Contribution Award”, “Best Channel Strategy Award”, “Best Communications Office Award”, and “Best Professional Consultant Award” at the 18th Insurance Faith, Hope, and Love Awards
- Awarded “Top 10 Outstanding Enterprises of the Year” and “Top 10 Outstanding Leaders” at the 17th Golden Peak Awards
- Awarded the 1st place in the Taipei City Outstanding Healthy Workplace Certification Rated as “Outstanding entity in the Enterprises’ and Organizations’ Promotion” of Green Procurement and Green Consumption Program (Environmental Protection Administration)
- Awarded Silver Award for “Best Customer Communication” in the 2016 FCA Innovative Business Award (Business Next)
- Awarded Gold Award of “Top 50 Taiwan Corporate Sustainability Report Awards” in the Financial and the Insurance Industries, and “TCSA Innovation and Growth Award” (Taiwan Institute for Sustainable Energy)
Strengths
- Shin Kong Life Insurance had more than 15,000 employees and more than 7.5 million valid contracts as of the end of 2020.
- Total assets exceeds NT$3.3 trillion.
- Working under the strategy of parent company SKFH, SKL has promoted cross sellingservices, actively partnered with businesses from other industries, and has signed contracts with over 50 banks.
- We provide banking insurance services as well as fast and convenient online support via the fully automated ‘New Core System’.
- SKL is keeping up with the digital age, and introducing a faster and more convenient mobile service platform. Policyholders can now simply download our app and then easily access all information at the touch of a button.
- In keeping with the commitment to the principle of “Service First,” SKL promotes a number of client service activities for our policyholders and provides localized service for each and every community.
- We provide 0800 toll-free calls, roadside assistance and overseas emergency assistance.
Future Prospects
- Active expansion into the China insurance market, as well as further surveying opportunities in Asia and around the world.
- We continue to strive to refocus on the fundamentals of life insurance management. In addition, we aim to further enhance profit stability and become a highly trusted leading brand in the business world.